B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

56%

56% -- call answer rate for US law firms (2019)

2019  · Clio

In Clio's 2019 secret shopper study, 56% of law firms called answered the phone.

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Attribution: Clio View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
56%
Unit
Percentage
Data Vintage
2019
Entity
US law firms
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Clio Primary Tier B
https://www.answeringlegal.com/blog/four-takeaways-from-2024-legal-trends-report ↗
Confidence: 53/100 Vintage: 2019 Channel: Common Crawl
Source Article
Four Takeaways From 2024’s Legal Trends Report
Original Research
Clio · Original study ↗

Clio 2019 secret shopper study; 38% was the callback rate

Methodology documented
Industrymarketing
Plain Text
US law firms: 56% call answer rate. Source: Clio (2019). Via Lighthouse Intelligence -- https://lighthousedata.io/data/law-firms-answer-phone-2019
HTML Embed
<blockquote cite="https://lighthousedata.io/data/law-firms-answer-phone-2019" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>56%</strong> -- call answer rate for US law firms<br><small>Source: Clio (2019) · <a href="https://lighthousedata.io/data/law-firms-answer-phone-2019" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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