B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

0.55%

0.55% -- complaint rate for iPhone4 users (2010 Q2)

Name: Complaint Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-07

2010 Q2 · Apple

Steve Jobs claimed the complaint rate among iPhone 4 users was 0.55%.

Calculated from 'shift 3 million units' / 'more than 16,000 users'

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Attribution: Apple View source

Lighthouse Research Team

Last verified: 2026-08-07 · How we verify data →

Source verified Evidence graded

Value

0.55%

Unit

Percentage

Data Vintage

2010 Q2

Entity

iPhone4 users

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

71/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Sources (4)

Apple Primary Tier C

https://www.apple.com/apple-events/july-2010/ ↗

Confidence: 55/100 Vintage: 2010 Q2 Channel: Common Crawl

Source Article

Apple’s iPhone Press Conference in one handy list

Apple’s offering of a rare mea culpa in the Antenna-gate scandal has shocked many in the tech business. Here’s everything you need to know about Apple’s apology press conference in one handy list. iPhone - The iPhone4 has sold amazingly well, shifting 3 million units in less than a month - Steve Job…

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demandgenreport.com https://www.demandgenreport.com/

2026-08-15

Original Research

Apple · Original study ↗

Segmentation

IndustryMedia Channelevents

Cite this stat

Plain Text

iPhone4 users: 0.55% complaint rate. Source: Apple (2010 Q2). Via Lighthouse Intelligence -- https://lighthousedata.io/data/iphone4_complaint_rate

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<blockquote cite="https://lighthousedata.io/data/iphone4_complaint_rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>0.55%</strong> -- complaint rate for iPhone4 users<br><small>Source: Apple (2010 Q2) · <a href="https://lighthousedata.io/data/iphone4_complaint_rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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