B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
68%
68% -- review response rate for customers leaving a review when asked via personalised message (2025)
68% of customers will leave a review when asked via a personalized message immediately after a positive service experience.
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
68%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
20
Independence
30
Methodology
45
Freshness
86
Source
BrightLocal
Primary
Tier A
https://leadsuitenow.com/blog/google-local-service-ads-guide ↗
Source Article
Google Local Service Ads (LSAs): Setup, Optimization, and Verified Review Strategy
Google Local Service Ads are the most coveted real estate in local search. They appear at the very top of Google results — above traditional Google Ads and above all organic results — for high-intent queries like 'plumber near me', 'electrician in Chennai', or 'CA services in Pune'. Unlike standard …
Original Research
BrightLocal
· Original study ↗
Methodology
BrightLocal's Local Consumer Review Survey
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
customers leaving a review when asked via personalised message: 68% review response rate. Source: BrightLocal (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/google-local-service-ads-review-response-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/google-local-service-ads-review-response-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>68%</strong> -- review response rate for customers leaving a review when asked via personalised message<br><small>Source: BrightLocal (2025) · <a href="https://lighthousedata.io/data/google-local-service-ads-review-response-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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