B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
58%
58% -- review response rate for Carvana-acquired CDJR dealerships under prior ownership (2025)
Under prior ownership, Carvana-acquired CDJR dealerships had review response rates starting at 58% (ranging up to 95%).
- Represents the lower bound of the range across acquired store locations under prior ownership (58% to 95%)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
58%
Unit
Percentage
Data Vintage
2025
Entity
Sample Size
7
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Widewail
Primary
Tier A
https://www.widewail.com/blog/rev-060-carvana-can-sell-the-car.-can-it-manage-the-customer ↗
Source Article
REV #060 Carvana Can Sell the Car. Can It Manage the Customer?
New: Q1 Voice of the Customer Report (Automotive) Go To Report
- Solutions
-
Resources
- Pricing
- Company
April 23, 2026
REV #060 Carvana Can Sell the Car. Can It Manage the Customer?
Explore how Carvana's acquisition of dealerships affects customer communication and service experiences, revealing …
Original Research
Widewail
· Original study ↗
Methodology
Source reports a range (58%-95%); midpoint 76.5% used. Analysis of 7 acquired dealerships, drawn from Widewail's 5.5M-review dataset covering 18,000 U.S. dealerships.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Carvana-acquired CDJR dealerships under prior ownership: 58% review response rate. Source: Widewail (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/carvana-acquired-dealers-review-response-2025
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<blockquote cite="https://lighthousedata.io/data/carvana-acquired-dealers-review-response-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>58%</strong> -- review response rate for Carvana-acquired CDJR dealerships under prior ownership<br><small>Source: Widewail (2025) · <a href="https://lighthousedata.io/data/carvana-acquired-dealers-review-response-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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