B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
64%
64% -- automation adoption rate for FSI service organisations (2024)
64% of FSI service organisations use automation.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
64%
Unit
Percentage
Data Vintage
2024
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Salesforce
Primary
Tier B
https://www.salesforce.com/content/dam/web/en_us/www/documents/industries/financial-services/salesfo… ↗
Source Article
What is Salesforce Financial Services Cloud?
Salesforce’s research found that 72% of leaders in financial services are very confident that their customers are happy. However, this confidence doesn’t quite match up with what customers are saying. Customers are pointing out big gaps in how well financial institutions understand their needs, focu…
Original Research
Salesforce
· Original study ↗
Methodology
Source: Salesforce's 5th State of Service report for Financial Services
Methodology documented
Segmentation
IndustryFinance
RegionGlobal
RoleAll marketers
Cite this stat
Plain Text
FSI service organisations: 64% automation adoption rate. Source: Salesforce (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/fsi-service-organizations-automation-use
HTML Embed
<blockquote cite="https://lighthousedata.io/data/fsi-service-organizations-automation-use" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>64%</strong> -- automation adoption rate for FSI service organisations<br><small>Source: Salesforce (2024) · <a href="https://lighthousedata.io/data/fsi-service-organizations-automation-use" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.