B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

35.8%

35.8% -- purchase intent lift for consumers viewing expressive salespeople (2026-02)

2026-02  · n=847  · Psychology & Marketing (journal)

Consumers watching sales pitches were 35.8% more willing to purchase when the salesperson was expressive compared to when they were not.

  • Lab experiment based on video pitches rather than live sales interactions
  • Effect is weaker for practical/problem-solving products and reversed if salesperson expresses mild anger
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Attribution: Psychology & Marketing (journal) View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
35.8%
Unit
Percentage
Data Vintage
2026-02
Entity
consumers viewing expressive salespeople
Sample Size
847
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Psychology & Marketing (journal) Primary Tier A
https://app.sciencesays.com/p/be-more-expressive-to-close-more-sales ↗
Confidence: 57/100 Vintage: 2026-02 Channel: Common Crawl
Source Article
Be more expressive to close more sales
Original Research
Psychology & Marketing (journal) · Original study ↗

Lab experiments: 847 people watching 14 sales video pitches across different industries (apps, hardware, marketing consultancies)

Methodology documented
Industrymarketing
Plain Text
consumers viewing expressive salespeople: 35.8% purchase intent lift. Source: Psychology & Marketing (journal) (2026-02). Via Lighthouse Intelligence -- https://lighthousedata.io/data/expressive-salespeople-purchase-intent-2026
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<blockquote cite="https://lighthousedata.io/data/expressive-salespeople-purchase-intent-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>35.8%</strong> -- purchase intent lift for consumers viewing expressive salespeople<br><small>Source: Psychology & Marketing (journal) (2026-02) · <a href="https://lighthousedata.io/data/expressive-salespeople-purchase-intent-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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