B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
75%
75% -- call connection rate for Enpal service calls (2025)
Enpal's service account management team had a baseline 75% call connection rate when limited to two callback attempts during business hours.
- Baseline rate prior to telli AI agent deployment
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
telli
Primary
Tier A
https://www.telli.com/customers/enpal ↗
Source Article
How Enpal boosts weekly service appointments by 30% with telli
- 30%
- increase in weekly service appointments scheduled
- 40%
- time saved across the entire service dispatch organization
- 20%
- increase in customers reached
“telli is flexible, scalable, and customer-centric. With telli, our team stays focused on what really matters.”
Lukas McKenzie, Business …
Original Research
telli
· Original study ↗
Methodology
Vendor case study; connection rate improved from 75% baseline to 90% after AI agent deployment
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Enpal service calls: 75% call connection rate. Source: telli (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/enpal-connection-rate-75-to-90
HTML Embed
<blockquote cite="https://lighthousedata.io/data/enpal-connection-rate-75-to-90" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- call connection rate for Enpal service calls<br><small>Source: telli (2025) · <a href="https://lighthousedata.io/data/enpal-connection-rate-75-to-90" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.