B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
14%
14% -- customer satisfaction improvement for investment_app_users_in_Europe (2025)
The overall satisfaction rate of clients using investment services improved by 14%, as confirmed by NPS surveys.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
14%
Unit
Percentage
Data Vintage
2025
Entity
Geography
EMEA
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
ipresso.pl
Primary
Tier A
https://www.ipresso.pl/case-study/automatyczne-powiadomienia-o-wynikach-inwestycyjnych ↗
Source Article
Automatyczne powiadomienia o wynikach inwestycyjnych
region
Europa
branża
Finance
18%
Wzrost zaangażowania w aplikacji inwestycyjnej
16%
Wzrost liczby kolejnych inwestycji
9%
Spadek zapytań do obsługi klienta
Duży bank inwestycyjny zauważył, że wielu klientów nie sprawdzało wyników swoich portfeli na rachunkach inwestycyjnych. Klienci często czuli się…
Original Research
ipresso.pl
· Original study ↗
Methodology
Measured using NPS surveys
Methodology documented
Segmentation
IndustryFinTech
RegionEMEA
Cite this stat
Plain Text
investment_app_users_in_Europe: 14% customer satisfaction improvement. Source: ipresso.pl (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer_satisfaction_improvement_europe_finance
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<blockquote cite="https://lighthousedata.io/data/customer_satisfaction_improvement_europe_finance" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>14%</strong> -- customer satisfaction improvement for investment_app_users_in_Europe<br><small>Source: ipresso.pl (2025) · <a href="https://lighthousedata.io/data/customer_satisfaction_improvement_europe_finance" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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