B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
19%
19% -- average vendor discount for customer support SaaS vendors (Q1 2024)
The average discount provided by vendors in the customer support SaaS space is 19%.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
19%
Unit
Percentage
Data Vintage
Q1 2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Vertice
Primary
Tier B
https://www.vertice.one/blog/saas-purchasing-and-cloud-spend-insights-q1-2024 ↗
Source Article
SaaS Purchasing and Cloud Spend Insights Q1, 2024 - Vertice | Vertice Blog
2023 wasn’t dubbed the “Year of Efficiency” without good reason. 262,595 jobs were cut in the tech sector alone, AI software spending skyrocketed, as companies looked for ways to become more productive, and there was an all-round greater focus on cost optimization.
But does this mark the end of what…
Original Research
Vertice
· Original study ↗
Methodology
Vertice negotiation data
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
customer support SaaS vendors: 19% average vendor discount. Source: Vertice (Q1 2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-support-saas-vendor-discount
HTML Embed
<blockquote cite="https://lighthousedata.io/data/customer-support-saas-vendor-discount" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>19%</strong> -- average vendor discount for customer support SaaS vendors<br><small>Source: Vertice (Q1 2024) · <a href="https://lighthousedata.io/data/customer-support-saas-vendor-discount" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.