B Evidence Grade B Safe to Cite Dated

7 -- customer satisfaction index for Customer Experience Excellence (CEE) (2022)

Name: Customer Satisfaction Index Statistics
Creator: Lighthouse Intelligence
Published: 2026-07-17

2022 · KPMG

Cite this stat Share How we verify

Attribution: KPMG View source

Lighthouse Research Team

Last verified: 2026-08-14 · How we verify data →

Source verified Evidence graded

Value

Unit

Score

Data Vintage

2022

Entity

Customer Experience Excellence (CEE)

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Sources (2)

KPMG Primary Tier A

https://www.empresaqui.com.br/listas-de-empresas/SP/LIMEIRA/vila_cristovam ↗

Confidence: 87/100 Vintage: 2022 Channel: Common Crawl

Source Article

Adyen : votre allié pour une expérience client exceptionnelle - EcommerceMag.fr

L’indice de satisfaction des clients baisse ! C’est ce que révèle la 5ème édition du baromètre Customer Experience Excellence (CEE) réalisé par KPMG en France en collaboration avec Adyen. Passant de 7,49 en 2022 à 7,15 en 2023, aucune marque, aucun secteur d’activité n’échappe à cette réalité. Les t…

Also cited by

web.archive.org https://web.archive.org/web/20250424233153id_/https://www.empresaqui.com.br/list…

2026-08-14

Original Research

KPMG · Original study ↗

Methodology

5ème édition du baromètre Customer Experience Excellence (CEE) réalisé par KPMG en France en collaboration avec Adyen

Methodology documented

Segmentation

Channelcommon_crawl

Cite this stat

Plain Text

Customer Experience Excellence (CEE): 7 customer satisfaction index. Source: KPMG (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-satisfaction-index-2022

HTML Embed

<blockquote cite="https://lighthousedata.io/data/customer-satisfaction-index-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>7</strong> -- customer satisfaction index for Customer Experience Excellence (CEE)<br><small>Source: KPMG (2022) · <a href="https://lighthousedata.io/data/customer-satisfaction-index-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

Share on X Share on LinkedIn

Related Statistics

Use this data in your work

Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.

Copy citation Explore similar stats →