B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
30%
30% -- cost per contact reduction for small third-party collection agencies using automation and digital outreach (2025)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
30%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
ACA International
Primary
Tier C
https://www.aktos.ai/blog/the-rise-of-real-gen-ai-phone-agents ↗
Source Article
The Rise of Real Gen AI Phone Agents
Original Research
ACA International
· Original study ↗
Methodology
Cited figure attributed to ACA International; methodology not stated
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
small third-party collection agencies using automation and digital outreach: 30% cost per contact reduction. Source: ACA International (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/collections-cost-per-contact-reduction-30
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<blockquote cite="https://lighthousedata.io/data/collections-cost-per-contact-reduction-30" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- cost per contact reduction for small third-party collection agencies using automation and digital outreach<br><small>Source: ACA International (2025) · <a href="https://lighthousedata.io/data/collections-cost-per-contact-reduction-30" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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