B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
85
85 -- customer satisfaction score for Chewy (2022-2023)
Chewy earned an ACSI customer satisfaction score of 85 in the 2022-2023 study.
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
85
Unit
Score
Data Vintage
2022-2023
Entity
Sample Size
35,685
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
American Customer Satisfaction Index (ACSI)
Primary
Tier A
https://digitalmedianet.com/specialty-retailers-give-online-merchants-a-run-for-their-money-as-mobil… ↗
Source Article
Specialty Retailers Give Online Merchants a Run for Their Money as Mobile Apps and In-Store Pickup Flourish Across the Sector, ACSI Data Show
Specialty Retailers Give Online Merchants a Run for Their Money as Mobile Apps and In-Store Pickup Flourish Across the Sector, ACSI Data Show
ANN ARBOR, Mich.–(BUSINESS WIRE)–#cx–While overall customer satisfaction with the Retail Trade sector slips 0.5% to a score of 74.7 (out of 100), that doesn’t…
Original Research
American Customer Satisfaction Index (ACSI)
· Original study ↗
Methodology
ACSI Retail and Consumer Shipping Study 2022-2023
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Chewy: 85 customer satisfaction score. Source: American Customer Satisfaction Index (ACSI) (2022-2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/chewy-customer-satisfaction-2022-2023
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<blockquote cite="https://lighthousedata.io/data/chewy-customer-satisfaction-2022-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>85</strong> -- customer satisfaction score for Chewy<br><small>Source: American Customer Satisfaction Index (ACSI) (2022-2023) · <a href="https://lighthousedata.io/data/chewy-customer-satisfaction-2022-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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