B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

27%

27% -- chargeback win rate for online merchants (2011)

2011  · n=325  · CyberSource Corp.

Online merchants win an average of 27% of challenged fraud-coded chargebacks.

  • Applies specifically to challenged fraud-coded chargebacks
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Attribution: CyberSource Corp. View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
27%
Unit
Percentage
Data Vintage
2011
Entity
online merchants
Sample Size
325
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

62/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
50
Citation Chain
60
Independence
30
Methodology
45
Freshness
83
CyberSource Corp. Primary Tier A
https://www.digitaltransactions.net/web-merchants-see-fraudulent-order-rate-fall-but-the-good-news-c… ↗
Confidence: 60/100 Vintage: 2011 Channel: Cc Extraction
Source Article
Web Merchants See Fraudulent-Order Rate Fall, But the Good News Comes at a High Cost - Digital Transactions
Online merchants made some progress last year against fraud, but the fight is becoming more and more expensive for them in terms of both dollar losses and operational costs, according to a report issued on Tuesday. Indeed, the news for e-commerce sellers is mixed at best. While fraudulent orders as …
Original Research
CyberSource Corp. · Original study ↗

Annual survey of e-commerce merchants conducted by CyberSource Corp.

Methodology documented
Channelcommon_crawl
Plain Text
online merchants: 27% chargeback win rate. Source: CyberSource Corp. (2011). Via Lighthouse Intelligence -- https://lighthousedata.io/data/chargeback-win-rate-2011
HTML Embed
<blockquote cite="https://lighthousedata.io/data/chargeback-win-rate-2011" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>27%</strong> -- chargeback win rate for online merchants<br><small>Source: CyberSource Corp. (2011) · <a href="https://lighthousedata.io/data/chargeback-win-rate-2011" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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