B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
10%
10% -- email volume reduction for Byggnads (2022)
Byggnads saw a 10–15% reduction in email volume following digital service improvements.
- Reported as a range of 10–15%
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
10%
Unit
Percentage
Data Vintage
2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Telia ACE
Primary
Tier B
https://ace-showcase.com/blog/byggnads-constructs-modern-member-services/ ↗
Source Article
Swedish union Byggnads builds modern member services - Telia ACE
The Swedish trade union Byggnads complements the traditional customer meeting with digital alternatives to be available to their members around the clock. An agile and brave way of working has allowed them to quickly improve the service, as well as to achieve significant time savings. “We want to be…
Original Research
Telia ACE
· Original study ↗
Methodology
Range 10-15%, midpoint used
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Byggnads: 10% email volume reduction. Source: Telia ACE (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/byggnads-email-reduction-10-15
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<blockquote cite="https://lighthousedata.io/data/byggnads-email-reduction-10-15" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>10%</strong> -- email volume reduction for Byggnads<br><small>Source: Telia ACE (2022) · <a href="https://lighthousedata.io/data/byggnads-email-reduction-10-15" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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