B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

94%

94% -- customer loyalty rate for consumers (2023)

2023  · Label Insights

94% of customers stay loyal to a brand that demonstrates transparency according to a study from Label Insights.

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Attribution: Label Insights View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
94%
Unit
Percentage
Data Vintage
2023
Entity
consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Label Insights Primary Tier C
https://www.missiondrive.io/blogs/little-missions/creating-content-heres-why-empathy-wins-every-time ↗
Confidence: 55/100 Vintage: 2023 Channel: Deep Crawl
Source Article
Creating content? Here’s why empathy wins, every time
Creating content? Here’s why empathetic, personalised content wins over what you think the search engines want. According to Media Update, a recent study from Label Insights revealed that 94% of customers stay loyal to a brand that demonstrates transparency. And 75% of the same consumers are happy t…
Original Research
Label Insights · Original study ↗

Study by Label Insights, cited via Media Update

Methodology documented
Industrymarketing
Plain Text
consumers: 94% customer loyalty rate. Source: Label Insights (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/brand-transparency-customer-loyalty-2023
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<blockquote cite="https://lighthousedata.io/data/brand-transparency-customer-loyalty-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>94%</strong> -- customer loyalty rate for consumers<br><small>Source: Label Insights (2023) · <a href="https://lighthousedata.io/data/brand-transparency-customer-loyalty-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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