B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

11.98%

11.98% -- email conversion rate for Black Friday promotional emails (2020)

2020  · Omnisend

On Black Friday 2020, the conversion rate for promotional email marketing messages sent via Omnisend reached 11.98%.

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Attribution: Omnisend View source
Lighthouse Research Team
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Source verified Evidence graded
Value
11.98%
Unit
Percentage
Data Vintage
2020
Entity
Black Friday promotional emails
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
92
Omnisend Primary Tier A
https://www.omnisend.com/resources/reports/black-friday-cyber-monday-email-sms-push-marketing-statis… ↗
Confidence: 65/100 Vintage: 2020 Channel: Cc Extraction
Source Article
Black Friday and Cyber Monday email, SMS, and web push marketing stats & trends report (2020)
There was much hype this year about the earlier-than-usual holiday promotions—both online and off—and the ultimate start of the holiday shopping season. Would consumers shop more often and earlier than usual, and if so, would it diminish Black Friday and Cyber Monday? See the updated BFCM analysis f…
Also cited by
2026-08-16
2026-08-16
Original Research
Omnisend · Original study ↗

Analyzed email send data for nearly 2 billion emails sent through the Omnisend marketing platform.

IndustryeCommerce RoleAll marketers Channelemail
Plain Text
Black Friday promotional emails: 11.98% email conversion rate. Source: Omnisend (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/black-friday-email-conversion-rate-2020
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<blockquote cite="https://lighthousedata.io/data/black-friday-email-conversion-rate-2020" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>11.98%</strong> -- email conversion rate for Black Friday promotional emails<br><small>Source: Omnisend (2020) · <a href="https://lighthousedata.io/data/black-friday-email-conversion-rate-2020" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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