B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

17%

17% -- cart abandonment reason share for Online shoppers abandoning carts because final costs weren't displayed (2022)

2022  · Baymard Institute

17% of cart abandonments occur because final costs were not displayed, according to a 2022 Baymard Institute study.

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Attribution: Baymard Institute View source
Lighthouse Research Team
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Source verified Evidence graded
Value
17%
Unit
Percentage
Data Vintage
2022
Entity
Online shoppers abandoning carts because final costs weren't displayed
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Baymard Institute Primary Tier C
https://www.persado.com/articles/strategies-for-improving-your-abandoned-cart-recovery-rate/ ↗
Confidence: 48/100 Vintage: 2022 Channel: Wayback
Source Article
Strategies For Improving Your Abandoned Cart Recovery Rate | Persado
For online retailers, cart abandonment equals lost revenue. With the average online cart abandonment rate at almost 70%, these missed opportunities add up quickly. But, enterprises can improve abandoned cart recovery rates by revamping the processes and messages customers encounter during the online…
Original Research
Baymard Institute · Original study ↗

Reason for cart abandonment per 2022 Baymard Institute Study, as cited by Persado

Methodology documented
Industrymarketing
Plain Text
Online shoppers abandoning carts because final costs weren't displayed: 17% cart abandonment reason share. Source: Baymard Institute (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/baymard-2022-abandonment-final-costs-hidden
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<blockquote cite="https://lighthousedata.io/data/baymard-2022-abandonment-final-costs-hidden" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>17%</strong> -- cart abandonment reason share for Online shoppers abandoning carts because final costs weren't displayed<br><small>Source: Baymard Institute (2022) · <a href="https://lighthousedata.io/data/baymard-2022-abandonment-final-costs-hidden" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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