B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
25%
25% -- profit increase from customer retention for Business profits (impact of a 5% increase in customer retention) (2024)
A 5% increase in customer retention can boost business profits by 25% to 95%.
- Reported as a range: 25% to 95%
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
25%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Bain & Company
Primary
Tier C
https://virtualrx.ng/key-components-and-best-practices-of-inventory-management/ ↗
Source Article
KEY COMPONENTS AND BEST PRACTICES OF INVENTORY MANAGEMENT
- June 14, 2024
- Dami
- inventory managementPharmacyvirtualrx
KEY COMPONENTS AND BEST PRACTICES OF INVENTORY MANAGEMENT
The global inventory management software market is projected to grow at a compound annual growth rate (CAGR) of 9.7% between 2024 and 2030, reaching $4.06 billion by 2030 from nea…
Original Research
Bain & Company
· Original study ↗
Methodology
Source reports a range of 25%-95% profit boost from a 5% increase in customer retention; midpoint 60% used. Blog cites Bain & Company research (Frederick Reichheld) without a study date; vintage set to article publication year (June 14, 2024).
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Business profits (impact of a 5% increase in customer retention): 25% profit increase from customer retention. Source: Bain & Company (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/bain-customer-retention-profit-boost
HTML Embed
<blockquote cite="https://lighthousedata.io/data/bain-customer-retention-profit-boost" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- profit increase from customer retention for Business profits (impact of a 5% increase in customer retention)<br><small>Source: Bain & Company (2024) · <a href="https://lighthousedata.io/data/bain-customer-retention-profit-boost" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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