B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
83%
83% -- response rate for U.S. franchise dealerships (Q1 2026)
The industry response rate to Google reviews for U.S. franchise dealerships sits at 83%.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
83%
Unit
Percentage
Data Vintage
Q1 2026
Entity
Sample Size
1,200,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Widewail
Primary
Tier A
https://www.widewail.com/blog/the-new-gms-first-90-days-a-dealership-reputation-playbook ↗
Source Article
The New GM's First 90 Days: A Dealership Reputation Plan
New: Q1 Voice of the Customer Report (Automotive) Go To Report
- Solutions
-
Resources
- Pricing
- Company
June 11, 2026
The New GM's First 90 Days: A Dealership Reputation Plan
A 30/60/90 plan for new GMs to turn a neglected dealership reputation into a management instrument in one quarter. Assess,…
Original Research
Widewail
· Original study ↗
Methodology
Based on 1.2M Google reviews
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
U.S. franchise dealerships: 83% response rate. Source: Widewail (Q1 2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/automotive-industry-response-rate-q1-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/automotive-industry-response-rate-q1-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>83%</strong> -- response rate for U.S. franchise dealerships<br><small>Source: Widewail (Q1 2026) · <a href="https://lighthousedata.io/data/automotive-industry-response-rate-q1-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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