B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

19%

19% -- customer engagement increase rate for retailers using AR (2022)

2022  · bernardmarr.com

Retailers that used augmented reality (AR) saw a 19% increase in customer engagement during the pandemic shutdown.

  • Original research study was not explicitly cited by name
  • Observed specifically during the COVID-19 pandemic shutdown when many physical retail locations were closed
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Attribution: bernardmarr.com View source
Lighthouse Research Team
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Source verified Evidence graded
Value
19%
Unit
Percentage
Data Vintage
2022
Entity
retailers using AR
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
bernardmarr.com Primary Tier C
https://bernardmarr.com/how-the-metaverse-will-shake-up-retail/ ↗
Confidence: 48/100 Vintage: 2022 Channel: Deep Crawl
Source Article
How the Metaverse Will Shake Up Retail
How the Metaverse Will Shake Up Retail 28 April 2022 The metaverse offers retailers enormous possibilities for raising brand awareness, deepening engagement, and improving customer experience. Find out more about how the metaverse will transform retail experiences. Thanks to the metaverse, retail sh…
Original Research
bernardmarr.com · Original study ↗

Cited as evidence from studies during pandemic shutdown; original study not named

Methodology documented
Industrymarketing
Plain Text
retailers using AR: 19% customer engagement increase rate. Source: bernardmarr.com (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ar-customer-engagement-increase-19
HTML Embed
<blockquote cite="https://lighthousedata.io/data/ar-customer-engagement-increase-19" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>19%</strong> -- customer engagement increase rate for retailers using AR<br><small>Source: bernardmarr.com (2022) · <a href="https://lighthousedata.io/data/ar-customer-engagement-increase-19" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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