B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
100%
100% -- client retention rate for Afiniti clients (2025)
Afiniti achieved a 100% client retention rate in 2025 within the telecommunications and media sector.
- Vendor self-reported statistic specific to telecommunications and media vertical
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
100%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Afiniti
Primary
Tier C
https://www.afiniti.com/conversational-ai/customer-service-ai/ ↗
Source Article
Conversational AI Platform: The Complete Guide for Enterprise Contact Centers
Original Research
Afiniti
· Original study ↗
Methodology
Vendor self-reported, telecom and media vertical
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Afiniti clients: 100% client retention rate. Source: Afiniti (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/afiniti-client-retention-2025
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<blockquote cite="https://lighthousedata.io/data/afiniti-client-retention-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>100%</strong> -- client retention rate for Afiniti clients<br><small>Source: Afiniti (2025) · <a href="https://lighthousedata.io/data/afiniti-client-retention-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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