B
Evidence Grade B
Graded
under review
Safe to Cite
Current
90%
90% -- client retention rate for Affinity Smart (UK SMB IT support provider) clients (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
90%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Affinity Smart
Primary
Tier B
https://affinitysmart.com/ ↗
Source Article
IT Support London
Original Research
Affinity Smart
· Original study ↗
Methodology
Self-reported company claim on its own marketing website; stated as 'over 90%' client retention rate accumulated over 20 years of business (since 2003). Value is a floor ('over 90%').
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Affinity Smart (UK SMB IT support provider) clients: 90% client retention rate. Source: Affinity Smart (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/affinity-smart-client-retention-rate
HTML Embed
<blockquote cite="https://lighthousedata.io/data/affinity-smart-client-retention-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>90%</strong> -- client retention rate for Affinity Smart (UK SMB IT support provider) clients<br><small>Source: Affinity Smart (2026) · <a href="https://lighthousedata.io/data/affinity-smart-client-retention-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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