B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
$1
$1 -- estimated cost per verified resolution for Zendesk AI (2026)
The estimated third-party reported cost per verified resolution for Zendesk AI starts at $1.20.
- Estimated based on third-party competitor reports and partner forum posts; not confirmed by Zendesk
- Represents the lower end of the reported range ($1.20–$2.00)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
$1
Unit
Currency Usd
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Source
eesel AI / Intercom / Macha AI (competing estimates)
Primary
Tier C
https://aissist.io/insights/what-are-zendesk-advanced-ai-features ↗
Source Article
Zendesk AI Review 2026: Real Costs & What Counts
Zendesk AI Review (2026): What It Costs, What "Resolved" Means, and Who It's For
Zendesk AI is the AI layer built into Zendesk's customer service suite — autonomous AI agents, a Copilot assistant for human agents, quality assurance and workforce management — and since 18 May 2026 it has billed on a …
Original Research
eesel AI / Intercom / Macha AI (competing estimates)
· Original study ↗
Methodology
Range $1.20–$2.00, midpoint reported; compiled from competitor claims (eesel AI, Intercom, Macha AI) and a Zendesk partner forum post; not verified by Zendesk
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Zendesk AI: $1 estimated cost per verified resolution. Source: eesel AI / Intercom / Macha AI (competing estimates) (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/zendesk-verified-resolution-cost-band
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<blockquote cite="https://lighthousedata.io/data/zendesk-verified-resolution-cost-band" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>$1</strong> -- estimated cost per verified resolution for Zendesk AI<br><small>Source: eesel AI / Intercom / Macha AI (competing estimates) (2026) · <a href="https://lighthousedata.io/data/zendesk-verified-resolution-cost-band" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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