B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
30%
30% -- share of inbound support tickets for WISMO queries (ecommerce support) (2026)
WISMO queries account for 30% to 50% of all inbound ecommerce support requests.
- Reported as a range of 30% to 50%
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
30%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
alhena.ai
Primary
Tier C
https://alhena.ai/blog/agentic-commerce-narvar-reduce-support-costs/ ↗
Source Article
Narvar + Agentic Commerce: Cut Support Costs by Half
Original Research
alhena.ai
· Original study ↗
Methodology
Range 30-50%; midpoint extracted
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
WISMO queries (ecommerce support): 30% share of inbound support tickets. Source: alhena.ai (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/wismo-share-support-tickets
HTML Embed
<blockquote cite="https://lighthousedata.io/data/wismo-share-support-tickets" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>30%</strong> -- share of inbound support tickets for WISMO queries (ecommerce support)<br><small>Source: alhena.ai (2026) · <a href="https://lighthousedata.io/data/wismo-share-support-tickets" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.