B
Evidence Grade B
Graded
under review
Safe to Cite
Current
72
72 -- customer satisfaction index score for US wireless industry (2026)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
72
Unit
Score
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
American Customer Satisfaction Index
Primary
Tier A
http://www.freshnews.org/feeds/engadget?page=3 ↗
Source Article
freshnews
Original Research
American Customer Satisfaction Index
· Original study ↗
Methodology
ACSI industry-wide benchmark; reversed two-year decline, matches 10-year high
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US wireless industry: 72 customer satisfaction index score. Source: American Customer Satisfaction Index (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/wireless-industry-acsi-score-72
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<blockquote cite="https://lighthousedata.io/data/wireless-industry-acsi-score-72" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>72</strong> -- customer satisfaction index score for US wireless industry<br><small>Source: American Customer Satisfaction Index (2026) · <a href="https://lighthousedata.io/data/wireless-industry-acsi-score-72" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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