B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
25%
25% -- whatsapp flow completion rate for Shopify merchants (Q1 2026)
Post-purchase NPS and product review WhatsApp Flows achieve a 25% to 40% completion rate across 12 Shopify merchant accounts.
- Reported as a range (25% to 40%) across 12 Shopify accounts
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
25%
Unit
Percentage
Data Vintage
Q1 2026
Entity
Sample Size
12
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Kanal
Primary
Tier C
https://getkanal.com/blog/whatsapp-flows-for-shopify ↗
Source Article
WhatsApp Flows for Shopify: No-Code Customer Journeys (2026)
WhatsApp Flows for Shopify: No-Code Customer Journeys (2026)
A practical 2026 guide to WhatsApp Flows for Shopify merchants: use cases, Flow Builder walkthrough, data types, pricing and real performance numbers.
I have been building WhatsApp automations for Shopify merchants since Meta opened the Cl…
Original Research
Kanal
· Original study ↗
Methodology
Vendor (Kanal) first-party completion rates for post-purchase review/NPS WhatsApp Flows across 12 Shopify accounts; source reports a 25–40% range, midpoint reported here.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Shopify merchants: 25% whatsapp flow completion rate. Source: Kanal (Q1 2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/whatsapp-flow-review-completion-q1-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/whatsapp-flow-review-completion-q1-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- whatsapp flow completion rate for Shopify merchants<br><small>Source: Kanal (Q1 2026) · <a href="https://lighthousedata.io/data/whatsapp-flow-review-completion-q1-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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