B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
20%
20% -- user satisfaction increase for businesses with strong UX focus (2021)
A strong focus on user experience can generate a 20-30% increase in user satisfaction.
- Reported as a range of 20-30%
- Cited via Forbes; secondary citation without primary study details
Attribution:
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Lighthouse Research Team
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Source verified
Evidence graded
Value
20%
Unit
Percentage
Data Vintage
2021
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Forbes
Primary
Tier C
https://originallyus.sg/year-end-message-from-our-managing-director/ ↗
Source Article
Year-End Message From Our Managing Director - Originally US
Dear esteemed clients,
Here’s wishing you a Merry Christmas and Happy New Year in advance! And in the vein of “standard” greetings this year… “Have you taken your booster yet?”
I would like to take this chance to say my thanks and share my appreciation for the new clients and customers who decided t…
Original Research
Forbes
· Original study ↗
Methodology
Range 20-30%, midpoint used. Cited via Forbes; original research not identified.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
businesses with strong UX focus: 20% user satisfaction increase. Source: Forbes (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ux-user-satisfaction-increase-2021
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<blockquote cite="https://lighthousedata.io/data/ux-user-satisfaction-increase-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>20%</strong> -- user satisfaction increase for businesses with strong UX focus<br><small>Source: Forbes (2021) · <a href="https://lighthousedata.io/data/ux-user-satisfaction-increase-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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