B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
40%
40% -- product abandonment rate due to missing information for Product users (2026)
Up to 40% of users will abandon a product if they cannot find the information they need.
- Represents an upper bound ('up to 40%')
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Nielsen Norman Group
Primary
Tier C
https://applaunchpartners.com/developers-reclaim-your-time-from-marketing-tasks/ ↗
Source Article
Stop Devs Wasting 13 Hrs/Wk on Marketing
Original Research
Nielsen Norman Group
· Original study ↗
Methodology
Cited to Nielsen Norman Group research; secondary citation in a marketing agency blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Product users: 40% product abandonment rate due to missing information. Source: Nielsen Norman Group (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/users-abandon-product-poor-documentation-40-percent
HTML Embed
<blockquote cite="https://lighthousedata.io/data/users-abandon-product-poor-documentation-40-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- product abandonment rate due to missing information for Product users<br><small>Source: Nielsen Norman Group (2026) · <a href="https://lighthousedata.io/data/users-abandon-product-poor-documentation-40-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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