B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
90%
90% -- users abandoning site or app due to poor ux for website and app users (2025)
90% of users stop using a website or app due to poor user experience.
- Unattributed research
Attribution:
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Lighthouse Research Team
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Source verified
Evidence graded
Value
90%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
thefinch.design
Primary
Tier C
https://thefinch.design/types-of-ux-research-methods/ ↗
Source Article
Types of UX Research Methods: The Complete Guide - TheFinch Design
Types of UX Research Methods: The Complete Guide
User Research/ / 23 Oct, 2025
Table of contents
Whether you are developing a mobile app, a website, or any other IT product like software or web application, considering user experience is vital to meet your objectives and business goals.
Millennials …
Original Research
thefinch.design
· Original study ↗
Methodology
Unattributed research cited by design agency blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
website and app users: 90% users abandoning site or app due to poor ux. Source: thefinch.design (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/users-abandon-poor-ux
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<blockquote cite="https://lighthousedata.io/data/users-abandon-poor-ux" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>90%</strong> -- users abandoning site or app due to poor ux for website and app users<br><small>Source: thefinch.design (2025) · <a href="https://lighthousedata.io/data/users-abandon-poor-ux" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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