B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
15%
15% -- user retention rate difference for companies incorporating user feedback into onboarding (2025)
Companies that actively solicit and incorporate user feedback into their onboarding process experience a 15% higher user retention rate.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
15%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Userpilot
Primary
Tier C
https://applaunchpartners.com/user-onboarding-avoid-mistakes-boost-retention/ ↗
Source Article
Boost Retention: Avoid User Onboarding Mistakes
Original Research
Userpilot
· Original study ↗
Methodology
Userpilot 2025 report, cited secondhand in blog article
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
companies incorporating user feedback into onboarding: 15% user retention rate difference. Source: Userpilot (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/user-feedback-onboarding-retention-15pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/user-feedback-onboarding-retention-15pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15%</strong> -- user retention rate difference for companies incorporating user feedback into onboarding<br><small>Source: Userpilot (2025) · <a href="https://lighthousedata.io/data/user-feedback-onboarding-retention-15pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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