B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
10.6%
10.6% -- merchandise return rate for US retailers (2020)
US retailers saw approximately 10.6% of total merchandise purchased returned in 2020.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
10.6%
Unit
Percentage
Data Vintage
2020
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
National Retail Federation
Primary
Tier B
https://www.salesupply.co.uk/blog/how-to-handle-your-online-returns-like-a-pro/ ↗
Source Article
How to Handle Your Online Returns Like a Pro - Salesupply
The ecommerce market in the US is the second largest in the world, generating total revenue of $599 billion last year. The market grew by 11% through 2021, with ecommerce in the US contributing to global growth of 29% during the same period.
This trend has largely continued through the first half of…
Original Research
National Retail Federation
· Original study ↗
Methodology
Baseline return rate prior to the 2021 increase; figure matches NRF's annual retail returns research.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US retailers: 10.6% merchandise return rate. Source: National Retail Federation (2020). Via Lighthouse Intelligence -- https://lighthousedata.io/data/us-retail-return-rate-2020
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<blockquote cite="https://lighthousedata.io/data/us-retail-return-rate-2020" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>10.6%</strong> -- merchandise return rate for US retailers<br><small>Source: National Retail Federation (2020) · <a href="https://lighthousedata.io/data/us-retail-return-rate-2020" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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