B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
2.3%
2.3% -- ecommerce conversion rate for US e-commerce sector (Q1 2022)
The average e-commerce conversion rate in the United States was 2.3% in Q1 2022 according to Kibo Commerce.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
2.3%
Unit
Percentage
Data Vintage
Q1 2022
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Kibo Commerce
Primary
Tier C
https://www.sobot.io/blog/evaluate-live-chat-performance-in-ecommerce-service/ ↗
Source Article
Evaluating Live Chat Performance in E-commerce Customer Service
Today’s customers demand prompt and efficient responses to their queries. When more conventional means of communication, such as emails and phone conversations, fail, live chat software becomes critical. Live chat provides a convenient method for customers to communicate with businesses without the …
Original Research
Kibo Commerce
· Original study ↗
Methodology
Kibo Commerce quarterly e-commerce benchmark data, as cited in Sobot blog article
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US e-commerce sector: 2.3% ecommerce conversion rate. Source: Kibo Commerce (Q1 2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/us-ecommerce-conversion-rate-q1-2022
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<blockquote cite="https://lighthousedata.io/data/us-ecommerce-conversion-rate-q1-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>2.3%</strong> -- ecommerce conversion rate for US e-commerce sector<br><small>Source: Kibo Commerce (Q1 2022) · <a href="https://lighthousedata.io/data/us-ecommerce-conversion-rate-q1-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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