B
Evidence Grade B
Safe to Cite
Dated
85
85 -- customer satisfaction score for overall mobile retail sector (2016)
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
85
Unit
Score
Data Vintage
2016
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
90
Citation Chain
90
Independence
30
Methodology
45
Freshness
95
Source
Statista
Primary
Tier A
https://www.statista.com/statistics/241874/us-customer-satisfaction-with-mobile-retail/ ↗
Source Article
U.S. customer satisfaction with mobile retail 2016
Original Research
Statista
· Original study ↗
Methodology
Measured with the American Customer Satisfaction Index (ACSI)
Segmentation
Industrymarketing
Cite this stat
Plain Text
overall mobile retail sector: 85 customer satisfaction score. Source: Statista (2016). Via Lighthouse Intelligence -- https://lighthousedata.io/data/us-customer-satisfaction-mobile-retail-2016
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<blockquote cite="https://lighthousedata.io/data/us-customer-satisfaction-mobile-retail-2016" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>85</strong> -- customer satisfaction score for overall mobile retail sector<br><small>Source: Statista (2016) · <a href="https://lighthousedata.io/data/us-customer-satisfaction-mobile-retail-2016" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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