B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

41%

41% -- training cost reduction for TeleTech client (2008)

Name: Training Cost Reduction Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-26

2008 · teletech.com

A major retail client of TeleTech reduced training costs by more than 41 percent after implementing a new performance-based training program.

Results are for a specific major retail client following the implementation of a new-hire blended learning program

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Attribution: teletech.com View source

Lighthouse Research Team

Last verified: 2026-09-26 · How we verify data →

Source verified Evidence graded

Value

41%

Unit

Percentage

Data Vintage

2008

Entity

TeleTech client

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

teletech.com Primary Tier B

http://www.teletech.com/investors/press-releases/2008/teletech-wins-crm-excellence-award ↗

Confidence: 53/100 Vintage: 2008 Channel: Common Crawl

Source Article

TeleTech Wins CRM Excellence Award

Original Research

teletech.com · Original study ↗

Methodology

Company press release describing results of performance-based learning model implementation

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

TeleTech client: 41% training cost reduction. Source: teletech.com (2008). Via Lighthouse Intelligence -- https://lighthousedata.io/data/teletech-training-cost-reduction-41pct

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<blockquote cite="https://lighthousedata.io/data/teletech-training-cost-reduction-41pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>41%</strong> -- training cost reduction for TeleTech client<br><small>Source: teletech.com (2008) · <a href="https://lighthousedata.io/data/teletech-training-cost-reduction-41pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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