B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
32
32 -- net promoter score for US telecom industry (2025)
The industry average Net Promoter Score (NPS) in the telecom industry is 32.
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
32
Unit
Score
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
dartai.com
Primary
Tier C
https://www.dartai.com/blog/how-t-mobile-approaches-project-management ↗
Source Article
How T-Mobile approaches project management: Inside the tools, metrics, and systems driving their growth
T-Mobile isn’t just a telecom giant; it’s an execution powerhouse. From consolidating 30,000 Sprint sites in just 2.5 years to a 5G rollout covering 300 million people ahead of schedule, the scale is staggering.
To understand this success, we need to look at how T-Mobile approaches project managemen…
Original Research
dartai.com
· Original study ↗
Methodology
Industry benchmark cited in secondary blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US telecom industry: 32 net promoter score. Source: dartai.com (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/telecom-industry-average-nps-32
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<blockquote cite="https://lighthousedata.io/data/telecom-industry-average-nps-32" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>32</strong> -- net promoter score for US telecom industry<br><small>Source: dartai.com (2025) · <a href="https://lighthousedata.io/data/telecom-industry-average-nps-32" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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