B
Evidence Grade B
Safe to Cite
Dated
840
840 -- customer satisfaction rating for Tangerine (2021)
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
840
Unit
Index
Data Vintage
2021
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
95
Source Trust
95
Citation Chain
90
Independence
50
Methodology
45
Freshness
95
Sources (2)
J.D. Power
Primary
Tier A
https://www.emarketer.com/content/canada-s-big-banks-see-falling-satisfaction-rates-while-digital-on… ↗
Source Article
Canada’s big banks see falling satisfaction rates while digital-only units fare well
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Also cited by
statista.com
https://www.statista.com/
2026-08-18
Original Research
J.D. Power
· Original study ↗
Methodology
J.D. Power’s 2021 Canada Retail Banking Satisfaction Study
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Tangerine: 840 customer satisfaction rating. Source: J.D. Power (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/tangerine-satisfaction-score-2021
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<blockquote cite="https://lighthousedata.io/data/tangerine-satisfaction-score-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>840</strong> -- customer satisfaction rating for Tangerine<br><small>Source: J.D. Power (2021) · <a href="https://lighthousedata.io/data/tangerine-satisfaction-score-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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