B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
5
5 -- customer satisfaction score for Sunrun (using Replicant) (2026)
Sunrun reports that Replicant receives a 4.6 out of 5 customer satisfaction score on payment-related calls.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
5
Unit
Score
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Replicant
Primary
Tier B
https://newmarketpitch.com/blogs/news/agentic-ai-phone-agents-startup ↗
Source Article
AI phone agents: which startup is ahead?
AI phone agents: which startup is ahead?
SUMMARY
Vapi is currently ahead in the AI phone-agent race, with Retell AI close behind and Synthflow emerging as the strongest third contender.
Vapi leads because it combines more competitive advantages than any rival: enormous call activity, more than one m…
Original Research
Replicant
· Original study ↗
Methodology
Company-reported CSAT on 5-point scale
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Sunrun (using Replicant): 5 customer satisfaction score. Source: Replicant (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/sunrun-replicant-csat
HTML Embed
<blockquote cite="https://lighthousedata.io/data/sunrun-replicant-csat" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>5</strong> -- customer satisfaction score for Sunrun (using Replicant)<br><small>Source: Replicant (2026) · <a href="https://lighthousedata.io/data/sunrun-replicant-csat" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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