B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

84%

84% -- preference for social media communications for U.S. shoppers using social media channel (2021)

2021  · n=1,204  · Meta / Harris X

84% of surveyed U.S. shoppers who use social media prefer receiving regular communications from social media versus email.

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Attribution: Meta / Harris X View source
Lighthouse Research Team
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Source verified Evidence graded
Value
84%
Unit
Percentage
Data Vintage
2021
Entity
U.S. shoppers using social media channel
Sample Size
1,204
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Meta / Harris X Primary Tier A
https://www.wppmedia.com/news/customers-into-advocates-loyalty-marketing ↗
Confidence: 57/100 Vintage: 2021 Channel: Wayback
Source Article
Intelligent growth for the AI era. We are WPP Media
Research15th Jun 2022 Turning Customers Into Advocates With Loyalty Marketing The accelerated shift to online shopping driven by the pandemic presents e-commerce websites, retailers and brands with an opportunity to build end-to-end loyalty marketing programs that better retain current customers and…
Original Research
Meta / Harris X · Original study ↗

Survey by Harris X commissioned by Meta, March-May 2021

Methodology documented
Industrymarketing
Plain Text
U.S. shoppers using social media channel: 84% preference for social media communications. Source: Meta / Harris X (2021). Via Lighthouse Intelligence -- https://lighthousedata.io/data/social-media-vs-email-communications-preference-2021
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<blockquote cite="https://lighthousedata.io/data/social-media-vs-email-communications-preference-2021" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>84%</strong> -- preference for social media communications for U.S. shoppers using social media channel<br><small>Source: Meta / Harris X (2021) · <a href="https://lighthousedata.io/data/social-media-vs-email-communications-preference-2021" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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