B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
40%
40% -- chatbot adoption rate for small companies (1-10 employees) (2023)
About 40% of small companies with between one and ten employees use chatbots.
- Estimated figure cited without primary source attribution
- Stated as an approximation ('about 40%')
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
35
Freshness
95
Source
truvisibility.com
Primary
Tier C
https://www.truvisibility.com/blog/now-chatbots-are-so-easy-to-add-to-your-website/ ↗
Source Article
Now Chatbots Are So Easy to Add to Your Website
Chatbots are a great tool for small businesses. They are used for customer support 24/7/365, lead generation and qualification, and collecting vital data. They literally replace human agents and thus help small businesses to cut costs on staff and free teams to dive into strategic tasks instead of m…
Original Research
truvisibility.com
· Original study ↗
Methodology
Estimated figure cited without named source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
small companies (1-10 employees): 40% chatbot adoption rate. Source: truvisibility.com (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/small-companies-chatbot-adoption-2023
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<blockquote cite="https://lighthousedata.io/data/small-companies-chatbot-adoption-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- chatbot adoption rate for small companies (1-10 employees)<br><small>Source: truvisibility.com (2023) · <a href="https://lighthousedata.io/data/small-companies-chatbot-adoption-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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