B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
62%
62% -- share of calls unanswered or voicemail for small businesses (2026)
62% of calls to small businesses go unanswered or to voicemail.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
62%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
85
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
411 Locals
Primary
Tier B
https://autoesta.com/gohighlevel-ai-agents-guide/ ↗
Source Article
GoHighLevel AI Agents in 2026: The Complete Guide (with Pricing)
Original Research
411 Locals
· Original study ↗
Methodology
411 Locals 30-day study of 85 businesses
Methodology documented
Segmentation
IndustryB2B
Company SizeSMB
Cite this stat
Plain Text
small businesses: 62% share of calls unanswered or voicemail. Source: 411 Locals (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/small-biz-calls-unanswered-62pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/small-biz-calls-unanswered-62pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>62%</strong> -- share of calls unanswered or voicemail for small businesses<br><small>Source: 411 Locals (2026) · <a href="https://lighthousedata.io/data/small-biz-calls-unanswered-62pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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