B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
72%
72% -- share engaging single cx partner for content moderation for global enterprises (2022)
72% of surveyed companies have engaged a single CX partner for content moderation.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
72%
Unit
Percentage
Data Vintage
2022
Entity
Sample Size
668
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
TELUS International / Ryan Strategic Advisory
Primary
Tier A
https://execsintheknow.com/magazines/october-2022-issue/how-to-get-the-most-from-your-customer-exper… ↗
Source Article
How To Get The Most From Your Customer Experience Outsourcing Partnership
How To Get The Most From Your Customer Experience Outsourcing Partnership
by Pete Tapley, Vice President, Customer Experience Innovation, TELUS International
Tips for finding the right partner and structuring your relationship to ensure long-term business success in challenging times.
Change is in t…
Original Research
TELUS International / Ryan Strategic Advisory
· Original study ↗
Methodology
Ryan Strategic Advisory survey for TELUS International
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
global enterprises: 72% share engaging single cx partner for content moderation. Source: TELUS International / Ryan Strategic Advisory (2022). Via Lighthouse Intelligence -- https://lighthousedata.io/data/single-partner-content-moderation-2022
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<blockquote cite="https://lighthousedata.io/data/single-partner-content-moderation-2022" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>72%</strong> -- share engaging single cx partner for content moderation for global enterprises<br><small>Source: TELUS International / Ryan Strategic Advisory (2022) · <a href="https://lighthousedata.io/data/single-partner-content-moderation-2022" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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