B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

40%

40% -- abandonment rate increase for External signers required to create accounts (2025)

2025  · Forrester

Requiring external signers to create an account increases abandonment rates by up to 40%.

  • Stated as an upper bound ('by as much as 40%')
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Attribution: Forrester View source
Lighthouse Research Team
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Source verified Evidence graded
Value
40%
Unit
Percentage
Data Vintage
2025
Entity
External signers required to create accounts
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Forrester Primary Tier C
https://zignt.com/blog/esignature-software-comparison-enterprises-2026 ↗
Confidence: 48/100 Vintage: 2025 Channel: Deep Crawl
Source Article
eSignature Software Comparison for Enterprises (2026)
eSignature Software Comparison for Enterprises (2026) An honest eSignature software comparison for enterprises in 2026. Real pricing, feature breakdowns, and what actually matters at scale. Enterprise teams spend an average of $36 per contract when you factor in printing, shipping, chasing signature…
Original Research
Forrester · Original study ↗

Cited to Forrester's 2025 digital transaction research; details not provided

Methodology documented
Industrymarketing
Plain Text
External signers required to create accounts: 40% abandonment rate increase. Source: Forrester (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/signer-account-abandonment-increase-2025
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<blockquote cite="https://lighthousedata.io/data/signer-account-abandonment-increase-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>40%</strong> -- abandonment rate increase for External signers required to create accounts<br><small>Source: Forrester (2025) · <a href="https://lighthousedata.io/data/signer-account-abandonment-increase-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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