B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
70%
70% -- shoppers wont repurchase after poor delivery for online shoppers (2026)
Nearly 70% of shoppers will not repurchase from a brand after experiencing a poor delivery.
- Reported as 'nearly 70%'
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
70%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
alhena.ai
Primary
Tier C
https://alhena.ai/blog/wismo-ai-order-tracking/ ↗
Source Article
WISMO: How AI Handles Where Is My Order at Scale
Original Research
alhena.ai
· Original study ↗
Methodology
Vendor blog, unnamed source
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
online shoppers: 70% shoppers wont repurchase after poor delivery. Source: alhena.ai (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/shoppers-no-repurchase-poor-delivery
HTML Embed
<blockquote cite="https://lighthousedata.io/data/shoppers-no-repurchase-poor-delivery" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>70%</strong> -- shoppers wont repurchase after poor delivery for online shoppers<br><small>Source: alhena.ai (2026) · <a href="https://lighthousedata.io/data/shoppers-no-repurchase-poor-delivery" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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