B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
12%
12% -- service visits decline since 2018 for US car dealerships (2025-11)
Dealerships handled 12% fewer service visits compared to 2018.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
12%
Unit
Percentage
Data Vintage
2025-11
Entity
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Cox Automotive
Primary
Tier B
https://www.useflai.com/blog/what-is-an-ai-bdc-and-how-it-automates-dealership-calls ↗
Source Article
AI BDC for Dealerships: Automation Software & ROI (2026)
AI BDC for Dealerships: Automation Software & ROI (2026)
An AI BDC automates dealership calls, texts, and emails 24/7. Learn what makes it different from chatbots and how it actually books appointments.
If you run a dealership, your real product isn’t cars. It’s answered conversations that turn into…
Original Research
Cox Automotive
· Original study ↗
Methodology
Cox Automotive report
Methodology documented
Segmentation
IndustryAutomotive
RegionUS
Channelcontent
Cite this stat
Plain Text
US car dealerships: 12% service visits decline since 2018. Source: Cox Automotive (2025-11). Via Lighthouse Intelligence -- https://lighthousedata.io/data/service-visits-decline-12pct
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<blockquote cite="https://lighthousedata.io/data/service-visits-decline-12pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>12%</strong> -- service visits decline since 2018 for US car dealerships<br><small>Source: Cox Automotive (2025-11) · <a href="https://lighthousedata.io/data/service-visits-decline-12pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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