B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

60%

60% -- success rate selling to existing customers for existing customers (2023)

2023  · Semrush

Selling to existing customers typically has a success rate ranging from 60% to 70%.

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Attribution: Semrush View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
60%
Unit
Percentage
Data Vintage
2023
Entity
existing customers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Semrush Primary Tier C
https://blog.brankas.com/personalization-payment-efficiency-data-security-unboxing-customer-retentio… ↗
Confidence: 48/100 Vintage: 2023 Channel: Deep Crawl
Source Article
Personalization, Payment Efficiency, and Data Security: Unboxing the Customer Retention Problem
Embedded finance is not merely a trend; it is a seismic shift in the business landscape. It is about convenience, personalization, and, most importantly, keeping customers engaged and loyal. Financial transactions are no longer bound by traditional banking, and embedded finance opens new horizons. N…
Original Research
Semrush · Original study ↗

Range 60%-70%, midpoint extracted

Methodology documented
Period Value Change
2023 (current) 60%
2025 60% 0%
Industrymarketing
Plain Text
existing customers: 60% success rate selling to existing customers. Source: Semrush (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/selling-existing-customers-60-70
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<blockquote cite="https://lighthousedata.io/data/selling-existing-customers-60-70" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>60%</strong> -- success rate selling to existing customers for existing customers<br><small>Source: Semrush (2023) · <a href="https://lighthousedata.io/data/selling-existing-customers-60-70" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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