B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

45%

45% -- product content accuracy return rate for consumers (2024)

2024  · n=2,700  · Salsify

45% of shoppers have returned an item due to incorrect product content according to Salsify's 2024 survey.

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Attribution: Salsify View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
45%
Unit
Percentage
Data Vintage
2024
Entity
consumers
Sample Size
2,700
Geography
US, UK
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

62/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
93
Salsify Primary Tier A
https://www.salsify.com/blog/10-spring-cleaning-tips-ecommerce-strategy ↗
Confidence: 66/100 Vintage: 2024 Channel: Common Crawl
Source Article
10 Spring Cleaning Tips for Ecommerce Planning and Strategy | Salsify
10 Tips for Spring Cleaning Your 2024 Ecommerce Strategy Written By: Lizzie DaveySpring is in the air, which means longer days and better weather. The prelude to summer is the perfect time for a touch of spring cleaning — both online and offline. If your metrics have plateaued or you simply want to …
Original Research
Salsify · Original study ↗

Salsify’s ‘2024 Consumer Research’ report, a survey of 2,700 U.S. and U.K. respondents across generation groups

Methodology documented
IndustryRetail RegionUS, UK Channelmulti-channel
Plain Text
consumers: 45% product content accuracy return rate. Source: Salsify (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/salsify-2024-consumer-research-45-percent
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<blockquote cite="https://lighthousedata.io/data/salsify-2024-consumer-research-45-percent" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>45%</strong> -- product content accuracy return rate for consumers<br><small>Source: Salsify (2024) · <a href="https://lighthousedata.io/data/salsify-2024-consumer-research-45-percent" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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