B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
43%
43% -- share of underperforming rollouts citing poor user adoption for Salesforce projects (2026)
Poor user adoption is cited by 43% of organizations/rollouts that miss their Salesforce ROI targets.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
43%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
ABSYZ
Primary
Tier C
https://ai.exoticaitsolutions.com/blog/salesforce-crm-development-services/ ↗
Source Article
Salesforce CRM Development Services
Original Research
ABSYZ
· Original study ↗
Methodology
Cited from ABSYZ via third-party blog
Methodology documented
Segmentation
IndustryB2B
Company SizeEnterprise
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
Salesforce projects: 43% share of underperforming rollouts citing poor user adoption. Source: ABSYZ (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/salesforce-poor-user-adoption-roi-miss-2026
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<blockquote cite="https://lighthousedata.io/data/salesforce-poor-user-adoption-roi-miss-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>43%</strong> -- share of underperforming rollouts citing poor user adoption for Salesforce projects<br><small>Source: ABSYZ (2026) · <a href="https://lighthousedata.io/data/salesforce-poor-user-adoption-roi-miss-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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