B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
78%
78% -- customer response wait tolerance rate for Surveyed customers (Salesforce research) (2024)
78% of surveyed customers are willing to wait only up to a few seconds for a response.
- Attributed to secondary citation of Salesforce research without direct report link
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
78%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Salesforce
Primary
Tier C
https://ascn.ai/ru/blog-no-code/ii-agenty-dlya-marketinga ↗
Source Article
ИИ-агенты для маркетинга 2026: Автоматизация, Web3 и рост ROI
Original Research
Salesforce
· Original study ↗
Methodology
Secondary citation in ASCN.AI vendor blog; attributed to research by Salesforce, 2024; original report not linked or titled.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Surveyed customers (Salesforce research): 78% customer response wait tolerance rate. Source: Salesforce (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/salesforce-customers-wait-response-seconds-2024
HTML Embed
<blockquote cite="https://lighthousedata.io/data/salesforce-customers-wait-response-seconds-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>78%</strong> -- customer response wait tolerance rate for Surveyed customers (Salesforce research)<br><small>Source: Salesforce (2024) · <a href="https://lighthousedata.io/data/salesforce-customers-wait-response-seconds-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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