B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
3.4%
3.4% -- median monthly customer churn rate for Mid-market SaaS companies ($1K-$25K ACV) (2024 (published 2025))
Mid-market SaaS companies with $1K-$25K ACV had a median monthly customer churn rate of 3.4% in 2024.
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Lighthouse Research Team
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Source verified
Evidence graded
Value
3.4%
Unit
Percentage
Data Vintage
2024 (published 2025)
Entity
Sample Size
512
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
RevMine
Primary
Tier A
https://revmine.ai/blog/churn-benchmarks/ ↗
Source Article
SaaS Churn Rate Benchmarks 2025: Data From 500+ Companies
"What's a good churn rate?"
It's the question every SaaS founder asks—and one of the hardest to answer. Your industry, customer segment, pricing model, and company stage all affect what "good" looks like.
To create definitive benchmarks, we analyzed churn data from 500+ SaaS companies across every m…
Original Research
RevMine
· Original study ↗
Methodology
Median 3.4%, best quartile 1.8%, worst 5.7%
Methodology documented
Segmentation
Industrysaas
Cite this stat
Plain Text
Mid-market SaaS companies ($1K-$25K ACV): 3.4% median monthly customer churn rate. Source: RevMine (2024 (published 2025)). Via Lighthouse Intelligence -- https://lighthousedata.io/data/saas-midmarket-monthly-churn-2025
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<blockquote cite="https://lighthousedata.io/data/saas-midmarket-monthly-churn-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>3.4%</strong> -- median monthly customer churn rate for Mid-market SaaS companies ($1K-$25K ACV)<br><small>Source: RevMine (2024 (published 2025)) · <a href="https://lighthousedata.io/data/saas-midmarket-monthly-churn-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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