B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
57
57 -- net promoter score for Ryman Healthcare MyRyman app (2025)
The MyRyman app achieved a Net Promoter Score of 57 among users.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
57
Unit
Score
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Journey Digital
Primary
Tier C
https://journey-digital.com/our-work/ryman-my-ryman ↗
Source Article
Ryman Healthcare — When technology becomes a bridge, not a barrier — Journey Digital
[quote]
Case study mode
+
Ryman Healthcare had spent decades creating vibrant village communities for New Zealand's seniors. But there was a disconnect. Their residents wanted to stay connected with village life, access information easily, and maintain their independence. The challenge wasn't just b…
Original Research
Journey Digital
· Original study ↗
Methodology
Vendor case study; NPS survey of app users
Methodology documented
Segmentation
IndustryHealthcare
Channelmobile_app
Cite this stat
Plain Text
Ryman Healthcare MyRyman app: 57 net promoter score. Source: Journey Digital (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ryman-app-nps-57
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<blockquote cite="https://lighthousedata.io/data/ryman-app-nps-57" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>57</strong> -- net promoter score for Ryman Healthcare MyRyman app<br><small>Source: Journey Digital (2025) · <a href="https://lighthousedata.io/data/ryman-app-nps-57" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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